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FAQs

Do you allow pickups?

Sorry, Grab a Deal is an online destination and we don't have a physical store for collections. However, we work Monday to Saturdays (normal business hours) and we communicate with our customer esquires and orders via emails.

 

Are you open on Sundays and Public holidays?

Sorry, we do not open on Sundays or Public holidays.

 

Do your products come with any warranty?

Yes! We offer a warranty for all our products. Please feel free to view our warranty policy on the main page or click here for more information.

 

Do your gears meet NZ Safety standards?

Yes, all our gears are complied with NZ Safety standards. As with any transportation unit, we recommends full safety equipment when riding your bike at all times. This can include but is not limited to Helmets, Goggles, Sun Glasses, Gloves, Shorts and Pants, Jackets, Knee and Elbow Pads, and thick sturdy shoes. Plus always wear an AS/NZ OR ECE CERTIFIED helmet when riding any road and/or mountain bikes.

 

Do you guys ship nationwide and overseas?

We do ship nationwide within New Zealand.However we do not ship overseas.

 

Do you offer discounts?

We do have clearance items and specials all year round, However discounts for Bulk purchase(s) or commercial purchase(s) may be considered when inquired.

 

Can you match other prices?

We won’t just match we’ll beat any competitor’s price on the same stocked product. Our price match policy excludes clearance items, trade quotes, stock liquidations and commercial quantities.